Customer Testimonials
Self-reported experiences from qualified customers through post-purchase survey.
Built for Benefits Leaders
Partner with Us Transform HSA and FSA Benefits Into Powerful Health Tools
Truemed helps benefits leaders and brokers increase HSA/FSA utilization with compliant clinical review and turnkey education.
Drive engagement, differentiate your benefits offering, and reduce operational burden by leveraging direct substantiation workflows.
Trusted by benefits leaders
We have helped
0
1
2
3
4
5
6
7
8
9
,
0
1
2
3
4
5
6
7
8
9
0
1
2
3
4
5
6
7
8
9
0
1
2
3
4
5
6
7
8
9
,
0
1
2
3
4
5
6
7
8
9
0
1
2
3
4
5
6
7
8
9
0
1
2
3
4
5
6
7
8
9
Americans use their pre-tax HSA/FSA dollars on Truemed
Increase HSA/FSA utilization and member satisfaction
Low-lift rollout, compliance-aligned review, and ready-to-share education that drives adoption.
Members save 30% on average
Eligible purchases cost significantly less when paid with pre-tax HSA/FSA funds
85% purchase influence
Eligibility messaging influences 85% of purchase decisions
79% health improvements
Members report improvements in one or more health conditions
36%
More FSA openings
Employers report higher FSA openings after promoting Truemed eligibility to employees
27%
Higher contributions
Employees report higher contributions to their HSA/FSA accounts after learning about eligible products
How Truemed Works
How Truemed Works
Four steps for members to put pre-tax dollars to work, with no new vendor for your team to manage and no change to how their account is administered.
Browse
Members explore thousands of HSA/FSA-eligible products across fitness, recovery, sleep, and nutrition, all from brands they already trust and in one marketplace.
Qualify + Pay
At checkout, members select Truemed and complete a health survey. If they qualify, they receive a Letter of Medical Necessity and pay directly with their HSA/FSA card — all in one step.
No Truemed at checkout?
Members pay with any card, complete a short health survey, receive their Letter of Medical Necessity, if qualified, and submit it to their administrator for reimbursement.
Ongoing support
Truemed answers member questions about letters of medical necessity and reimbursements after the purchase, so the volume never lands on your team.
How Truemed Works
Four steps for members to put pre-tax dollars to work, with no new vendor for your team to manage and no change to how their account is administered.
Browse
Members explore thousands of HSA/FSA-eligible products across fitness, recovery, sleep, and nutrition, all from brands they already trust and in one marketplace.
Qualify + Pay
At checkout, members select Truemed and complete a health survey. If they qualify, they receive a Letter of Medical Necessity and pay directly with their HSA/FSA card — all in one step.
No Truemed at checkout?
Members pay with any card, complete a short health survey, receive their Letter of Medical Necessity, if qualified, and submit it to their administrator for reimbursement.
Ongoing support
Truemed answers member questions about letters of medical necessity and reimbursements after the purchase, so the volume never lands on your team.
Why Benefits Leaders Trust Truemed
Clinically Reviewed Partners
All merchants supported by Truemed must meet compliance standards informed by an Advisory Board of benefits leaders and employers.
Evidence-Based
Interventions are supported by peer-reviewed clinical research linked to relevant use cases for specific conditions.
Compliant Standards
Our clinical team uses that research to establish eligibility determinations that meet IRS standards.
Independently Verified
Validation Institute, the leading authority for clinical validation in health benefits, certified Truemed as the most clinically rigorous solution in the market.
I’m incredibly happy that Truemed helped me use my FSA funds to purchase dumbbells and get healthier. I am down 40 lbs since my dumbbells arrived.
Michael T.
DMoose
This purchase has helped immensely with the progress of my treatment. Having the ability to make this purchase using HSA/FSA funds was the sole reason I purchased this product and made as much progress as I have.
Sarah K.
Strength Warehouse
Being able to purchase these supplements with my FSA account is the only way I am able to afford these. I am so grateful, as they have been literally life-changing for me.
Jennifer M.
Heart and Soil
The Katalyst suit is amazing. I was also able to rehabilitate my right shoulder to full mobility. If it was not available to purchase the Katalyst suit with my HSA, I would be injury-challenged.
David R.
Katalyst
Being able to use my HSA to purchase Empirica supplements has helped improve my Hashimoto’s symptoms and made the purchase cost-effective as a single mom.
Amanda P.
Empirica
I’ve been dealing with lady issues for years and doctors were not helping. I’d been wanting to try Evvy for a while because of how in-depth the testing is, but it was too expensive. Once I saw it was HSA/FSA eligible, I decided to try it.
Rachel B.
Evvy
It has really helped me to see patterns in my sleep and daily life that I could improve. I have taken steps to improve myself and continue to see improvements. Without using my FSA funds, this purchase would not have been possible.
James W.
COROS
