Case Study

How Rest Boosted Conversion & Drove Incremental Revenue With Truemed HSA/FSA Payments

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Background

Rest’s mission has always been simple: ensure everyone gets a good rest. Partnering with Truemed helped bring that mission closer to reality — boosting conversions by 10% and making it easier for more people to access the products that improve their sleep.

~ Andy

Rest Co-Founder & CEO

Through Truemed, Rest gave customers the ability to use pre-tax dollars on their qualified purchases. What began as a checkout integration quickly evolved into a strategic growth driver fueling higher conversion, improving marketing efficiency, and strengthening customer trust.

The results speak for themselves: Truemed boosted conversion rates by a relative 10%, became a top 3 payment method for Rest, and delivered major gains in ad performance.

The Approach

Rest ran an A/B test of Truemed’s widget and saw a clear 10% relative lift in conversion rate. As Andy, Rest Co-Founder and CEO, put it: “We consider any lift over 8% to be a huge win”.

The results show that customers are significantly more likely to buy when they see “HSA/FSA Eligible” at point of purchase. Not only does this help make customers aware they’re able to use pre-tax dollars, but it also reassures buyers that Rest’s high-quality products deliver real health benefits.

By establishing their products as eligible health purchases, Rest turned more visitors into converted customers.

The Results

Within months of launch, Truemed rose to be a top three payment method for Rest.

This demonstrated that health-spending accounts are a priority for customers and that offering HSA/FSA payments builds trust, accessibility, and repeat purchasing behavior.

HSA/FSA Messaging Delivered 15% increase in ROAS

Rest didn’t stop in just optimizing their website. They also tested HSA/FSA-focused ad creative in their paid marketing campaigns and quickly found HSA/FSA messaging to be a top performing tactic.

  • Measured a 15% increase in Return on Ad Spend (ROAS) as compared to their benchmark
  • By positioning products as a health investment, Rest expanded reach and tapped into new customer demand

Conclusion: The Strategic Impact of a Truemed Integration

The Rest x Truemed partnership shows how HSA/FSA eligibility drives can act as a strategic, high-performance marketing lever.

  • Revenue Growth: Higher conversion rates and improved average order value
  • Marketing Differentiation: Unique messaging that cuts through noise in a crowded market
  • Customer Empowerment: Helping customers use tax-advantaged dollars for proactive health and wellness

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